Blog | Total Home Exteriors

Hiring a Roofing Company? Here Are 3 Things You NEED to Ask Before Signing Anything

Mon, 22 Jun 2026 19:28:38 GMT

Choosing a roofing company is a significant decision that can impact the durability and safety of your home. With numerous companies out there, it might feel overwhelming to make the right choice. Asking the right questions can help you make an informed decision and ensure your home gets the best protection against the elements. Here are some essential questions to consider when selecting a roofing company.

1. How Long Have You Been in Business and What Is Your Track Record?

First, inquire about the company's experience and track record. Experience is crucial in the roofing industry, as it often signifies reliability and quality workmanship. How long have they been in business, and what do previous clients have to say about their services? By digging into their history, you will gain insights into their expertise and ability to handle various roofing materials and designs effectively.

2. Are You Properly Licensed and Insured?

Second, it is vital to ask about licensing and insurance. These elements are non-negotiable when choosing a roofing service. Ensure the company is appropriately licensed and insured to protect yourself from potential liabilities. According to This Old House, regular roof maintenance is critical to keep homes and buildings intact and safe for those inside. Therefore, choosing an insured company assures you that they not only understand the regulations but are also invested in doing the job right.

3. What Warranties and After-Service Support Do You Offer?

Another important question relates to warranties and after-service support. Does the company offer any warranties on its work or the materials they use? Knowing that a company backs up its work with a strong warranty is a sign of confidence in its services and materials. Additionally, inquire about how they handle any issues that might arise post-installation—proving that they value customer satisfaction even after the project's completion.

Selecting a roofing company demands a thoughtful inquiry into their credentials, experience, and customer support policies. The safety and integrity of your home largely depend on the quality of its roof, making it imperative to choose a reliable and professional company. By asking these crucial questions, you can feel more confident in safeguarding your home effectively. Protect your investment and your peace of mind by contacting Total Home Exteriors today!

3 Signs You Need a New Roof ASAP

Mon, 16 Jun 2025 14:06:00 GMT

Your roof is one of the most critical components of your home, protecting you and your family from the elements. However, like any other part of your house, it won't last forever. Ignoring the warning signs of a failing roof could lead to more significant and expensive problems. Here are the signs that indicate you might need to speak with roofing contractors about installing a new roof immediately.

Assessing the Age and Lifespan of Your Roof

First and foremost, pay attention to the age of your roof. Knowing when your roof was installed can provide insight into its remaining lifespan. According to Forbes, shingle roofing lasts anywhere between 15 and 30 years. If your roof is approaching the end of this timeline, it might be time to start planning for a replacement before more significant issues arise. A roof that has outlived its lifespan will not perform efficiently, leading to potential leaks and water damage.

Identifying Damage to Shingles and Surface Materials

Next, look out for visible damage such as missing or curling shingles. Shingles are your roof's first line of defense, and any damage to them can compromise the entire structure. High winds, storms, and other environmental factors can cause shingles to break or blow off. If you notice a substantial number of missing or damaged shingles, it could be a sign that your roof is vulnerable and needs replacement immediately. Failing to address these issues can lead to increased energy bills and even structural damage to your home.

Checking for Interior Signs of Water Damage and Leaks

Finally, check for water damage or leaks inside your house. Water stains on your ceiling or walls indicate that your roof is no longer effectively keeping moisture out. Leaks can lead to mold growth, which poses health risks and can be costly to remediate. By replacing your roof before leaks become severe, you can avoid these extensive problems and ensure your home remains safe and healthy.

Your roof plays a vital role in keeping your home protected. If you notice any of the signs mentioned above, taking action quickly is essential. A proactive approach to roof maintenance not only preserves the integrity of your home but also saves you from costly repairs in the future. Don't wait until it's too late! Ensure your roof is in top condition to handle whatever nature throws its way. Contact the qualified roofing contractors at Total Home Exteriors today.

How to Extend the Life of Your Gutters

Wed, 11 Dec 2024 18:42:00 GMT

Your gutter system plays a vital role in protecting your home from water damage by directing rainwater away from your roof, walls, and foundation. However, it requires regular maintenance and care to function effectively over the years. By taking a few proactive steps, you can significantly extend the lifespan of your gutter installation and save money on repairs or replacements.

Regular Cleaning

Firstly, regular cleaning is essential to prevent blockages that can lead to water overflow and damage. Leaves, twigs, and other debris can quickly accumulate in your gutters, especially in the fall. In our experience, you should clean your gutters at least twice a year, especially after significant storms or seasonal changes. Investing in gutter guards can also reduce the frequency of cleanings by preventing debris buildup while allowing water to flow freely. A gutter contractor can help you select and install the right gutter guards for your home, improving long-term gutter performance.

Routine Inspections

Secondly, inspecting your gutters is crucial for identifying any damage or wear before it becomes a significant issue. Look for signs of sagging, rust, or leaks, and address these problems immediately. According to the home experts at Bob Vila, many gutters can last anywhere between 20 and 50 years, depending on maintenance and environmental factors. Promptly repairing minor issues can prevent more extensive damage and help your gutters reach the upper end of their lifespan range. If you're unsure of what to look for, a gutter contractor can perform an inspection and recommend necessary repairs.

Proper Water Drainage

Furthermore, proper water drainage is vital to extend the life of your gutters. According to our experts, your downspouts should direct water at least five to ten feet away from the foundation of your home. Consider installing splash blocks or downspout extensions as necessary. Additionally, make sure the grading around your home slopes away from the foundation to facilitate proper drainage and reduce pressure on your gutter system. If your downspouts aren't functioning correctly, a gutter contractor can help with adjustments or replacements to prevent water damage to your home.

By investing a little time and effort into caring for your gutters, you'll safeguard your home against water damage and ensure that your gutters remain effective for decades to come. If you're unsure where to start or need professional assistance, a skilled gutter contractor can provide the expertise needed to keep your gutters in top shape. Contact Total Home Exteriors today.

BBB issues warning: Protect yourself from "storm chasers" during and after Hurricane Helene

Thu, 26 Sep 2024 18:37:00 GMT

Repairs needed in the aftermath of severe weather can bring out the scammers.

With Hurricane Helene's potential high winds and heavy flooding, BBB of the Upstate wants to make sure you're prepared. Natural disasters like storms , tornadoes , hurricanes , flooding , and wildfires often bring out the best in people as strangers reach out to help others in need. Unfortunately, the aftermath of a crisis also brings out contractors taking advantage of those who have already been victimized. Local contractors may be busier than usual with new customers after a natural disaster, meaning victims of storm damage may be eager to hire a contractor to fix their home repairs as quickly as possible, ignoring red flags. It’s important to stay vigilant and hire a trusted business that will get the job done right. BBB warns homeowners affected by natural disasters to beware of “storm chasers” and out-of-town contractors soliciting business. Although not all storm chasers are scammers, some may lack the proper licensing for your area, offer quick fixes, or make big promises that they don’t keep. There are some things you should do when hiring any contractor, such as contacting your insurance company first, obtaining estimates of the work to be done, and getting everything in writing . See below for more details.
BBB Pro Tip 1. Call your insurance company. Ask about your policy coverage and specific filing requirements. Be sure to confirm the insurance deductible that you will need to pay. Save all receipts, including those for food, temporary lodging, or other expenses that may be covered under your policy. Your insurance company may also have recommended contractors or specific requirements.
2. Do your research. Find businesses you can trust on BBB.org by looking for the Accredited Business Seal. Check South Carolina's Department of Labor, Licensing and Regulation , the agency responsible for registering and/or licensing contractors. Get references from friends and relatives.
3. Resist high-pressure sales. Some storm chasers use tactics such as the “good deal” you’ll get only if you hire the contractor on the spot. Be proactive in selecting a contractor and not reactive to sales calls on the phone or door-to-door pitches with too-good-to-be-true offers on price and timelines. Disaster victims should never feel forced to make a hasty decision or to choose an unknown contractor.
4. Be especially careful of door-to-door contractors. Many municipalities require a solicitation permit if salespeople go door-to-door. Ask for identification. Check their vehicle for a business name, phone number, and license plates for your state or province. Also look to see if they display the BBB Accredited Business Seal- and check BBB.org to verify it. BBB requires Accredited Businesses to have proper licensure, and only ABs can display the Seal.
5. Don't sign over insurance checks to contractors. Get an invoice from the contractor and pay them directly. If the business allows it, consider paying with a credit card, which offers additional fraud protection over other forms of payment (but be aware of possible transaction fees). Don’t sign any documents that give the contractor rights to your insurance claims. Be sure to read any documents or contracts carefully before signing them. If you have questions, contact your insurance company or agent.
6. Be cautious of requests to pay for everything up-front. “Storm chasers” may ask for the full payment or a very large down payment before any work begins or any supplies delivered. This is a red flag, as the contractor would now have your money and could choose not to return to complete the job. Some contractors require a deposit or payment for materials (once they are delivered) before they start the job. If you have to pay a portion of the cost before any work begins, be sure to have a signed contract in place that outlines the payment terms and be able to see the items you are purchasing.
7. Be wary regarding places you can't see. While most contractors abide by the law, be careful allowing someone you do not know to inspect your roof and other areas of your house. An unethical contractor may create damage to get work. The same goes for attics, crawl spaces, ducts, and other places you cannot easily access or see for yourself. Ask for pictures of the damage that allow you to verify they are of your home.
8. Get familiar with your home. Keep tabs on the conditions of your roof, siding, gutters, and other exterior areas of your home often. You can even keep photos on hand to compare to the ones the contractor takes. If your home is damaged by a storm, you’ll have a better idea of what needs to be repaired versus what a “storm chaser” tells you should be fixed.
Total Home Exteriors has been serving Update South Carolina, specifically Anderson County, Oconee County, Pickens County & Greenville County for over 20 years and have been a member of the Better Business with an A+ rating since we opened our doors. Rely on a local company who will be here long after the storm is gone. Thank you to the BBB for providing this insightful resource as a reminder to beware of Storm Chasers.